PTV provides technical support for Visum in the following cases:
- Program errors in the current Visum version.
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Note: As our software is continually being improved, we regret that we cannot always provide hotline support for previous Visum versions. |
- To trained users with software maintenance agreement we offer support in the case of project-specific questions and modeling problems.
We hope you understand that our PTV Vision Support team cannot impart you with the knowledge of a training course. Neither can they provide you with specialist engineering knowledge that goes beyond Visum's functionality or solve project-related tasks. If you are interested in skills or project solutions, we are happy to offer you consulting or a dedicated training course on that subject.
