Service and support
With Vissim you receive extensive technical documentation and can call on the services of PTV GROUP. PTV GROUP provides technical support in the following cases:
- Program errors in the current program version
- Questions about the use of Vissim
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Notes: The prerequisite for technical support is participation in a basic course for Vision Traffic Suite. As our software is continually being improved, we regret being limited when it comes to providing support for older program versions. |
Please understand that the PTV Vision Support cannot replace a training course. PTV Vision Support does not offer engineering expertise beyond its product functionality, such as demand modeling or signal control. It does not address project-specific issues or problem-solving in that context. Should you require any help on these subjects, we will be happy to offer you a project-specific training course.
