Services by the PTV GROUP

Product information on the Internet

On the PTV GROUP web page you can find further product information, AVI files with examples of various simulations as well as service packs, which you can download:

Homepage of PTV Group: PTV Vissim

Product training sessions

PTV GROUP offers training sessions for entry-level and experienced users.

We will be glad to carry out training sessions in your own company. You can also participate in training sessions which we hold on our own premises.

You can find the latest information on our web page:

PTV Vissim Training Courses

Maintenance Agreement

A Maintenance Agreement ensures that the current version of Vissim or Viswalk is always available.

Advantages of a Maintenance Agreement:

• Provision of the latest version of Vissim or Viswalk, as soon as it is available
• Service packs for the current version for download from our web pages
• Support by PTV Vision Support

Please address any inquiries about Maintenance Agreements to:

customerservice@vision.ptvgroup.com.

Downloading service packs

If you have a Maintenance Agreement you can download the service packs for the current version of Vissim or Viswalk from the Internet.

1.  Open the web page PTV Vissim & PTV Viswalk Service Pack Download Area.

2.  Click on the desired version.

Depending on the product you are using, you can download files in the EXE or ZIP file format.

3.  In the Available Downloads table, click the row with the desired product. Then click the Download <file format> button.

4.  Download the file.

Being automatically informed about new service packs

You can be notified if new service packs are available for downloading.

1.  Open the web page PTV Vissim & PTV Viswalk Service Pack Download Area.

2.  Click on sign-up/sign-off.

3.  Fill in the form.

4.  Click the Submit button.

PTV Vision Support

PTV GROUP offers technical support for Viswalk and Vissim (Posting a support request).

PTV Vissim Webinars

Learn about the concepts of simulation in PTV Vissim step by step in our free webinars. For current information on our webinars, check our Webinars site.