Notes: The prerequisite for technical support is participation in a basic course for Vision Traffic Suite.
As our software is continually being improved, we regret being limited when it comes to providing support for older program versions.
With Vissim you receive extensive technical documentation and can call on the services of PTV GROUP. PTV GROUP provides technical support in the following cases:
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Notes: The prerequisite for technical support is participation in a basic course for Vision Traffic Suite. As our software is continually being improved, we regret being limited when it comes to providing support for older program versions. |
Please understand that the PTV Vision Support cannot replace a training course. PTV Vision Support can neither impart specialist engineering knowledge which goes beyond the functionality of the product, for example concerning demand modeling, signal control or project-related problems. Should you require any help on these subjects, we will be happy to offer you a project-specific training course.
Superordinate topic:
Related topics:
Using the manual, Help and FAQ list
Requests to the Traffic customer service
